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FAQs
For starters, AR Masale has zero external additives. We are aware of many sleazy tricks which companies use to sell more quantity. Like some add more quantities of Salt to the Masalas in order to increase the weight. We make our products keeping in mind purity & authenticity. To know more about how we do it, follow us on Instagram here. We plan to share reels about how we focus on purity while we work
Every granule of AR Masale is made out of handpicked chillies, which are dried under the sun. The stems of the chillies are taken off before we grind them.
Our spices are sourced from natural origins, and their masalas are handmade. We do not add any preservatives or additives, so the best way to store them is in an airtight container.
You need not store them in a fridge, but if you want to, you can. Please look at the making date of the spice. Call us at +91 9653103209 if you have any questions
We urge people to try our Masale as this instantly helps them understand the quality and purity with which we make them. You can also try our products by ordering a trial box!
We make conscious efforts to make sure that the purity of our products is intact and preserved
Yes, absolutely. You may direct all bulk inquiries to [email protected]
Do mention the name of the products and their respective quantities required and we will come up with our best offer for you. We are okay with Reselling too, please reach out to the same email ID for reselling as well
Yeah, we do. The process is a little different. Depending on your location, country and your preferred currency, we will calculate the value of the products you selected and send you a final invoice via phone or email.
You can WhatsApp us directly or email us at [email protected] for any further information on this
Our retail presence is only in Thane, which is near to Mumbai. We are soon opening up a retail outlet in Pune too. However, our plans to stay Online-first are always on, because we love the fact that we can reach out to all over the World so that they can order Masalas using our Website.
We usually ship within a week’s time for orders pan-India. For orders overseas, this may take about 15-20 days to clear all customs. Shipping is free in India for orders above INR 2000. For overseas’ customers, we offer special discounts on quantities and purchase frequencies.
You can add Gift notes to us if it is a particular gifting request. Regarding returns, we will accept a return if you reach out to us at [email protected] within 3 days of product delivery.
Our returns policy covers all the information. Please read it if your have any queries on Returns & Refunds.
AR Masale is a reliable choice for Corporate Events and for Corporate Gifting. We tie up with the Caterer of your selection to make sure the best quality spices make up your event! Please reach out to [email protected], or you can even WhatsApp us directly for a unique packaging request or for a catering request.